Centerburg Technology Center

Insight from our technicians.

VoIP

Local Office Closing

Our office at 12 W Main Street in Centerburg, Ohio is closed. We will have our sign down and be out of the building by the end of September. Website hosting services will not be affected by this closure. Most business services will be suspended indefinitely as we have no availability M-F 8am -5pm. We […]

Posted in Computers, Data Backups, eWaste Recycling, Networks, Security, Telephony, VoIP, Windows OS, Wireless | No Comments »

VoIP ROI in 12 Months or less!

Two great acronyms that go great together – VoIP and ROI. Analog and PRI models are outdated and costly. So much so that the investment in hardware that can support VoIP trunking can pay for itself in savings in just a few months. How many months, of course, depends on the type and size of […]

Posted in Telephony, VoIP | No Comments »

Advantages of a True VoIP IP PBX

Discover the Advantages of a True VoIP IP PBX – 3CX Phone System 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy […]

Posted in Computers, Telephony, VoIP, Windows OS | No Comments »

Preventative Maintenance

Think about all the other things in your life that you do proactively: You change the oil in your car every 3,000 – 5,000 miles; you put new filters in your heating system at the beginning of the fall; you have an annual physical with your family doctor… Why don’t you perform preventative maintenance on […]

Posted in Computers, Data Backups, Networks, Security, Telephony, VoIP, Windows OS, Wireless | No Comments »

3CX’s Softphone Includes Video

The 3CX Soft-Phone for Windows supports voice and video – so you really can see what you are missing – and yes, that also means a free video phone for every workstation. A slide out component on the right side allows you to view yourself and your remote party. Double-click on the image (either the […]

Posted in Computers, Telephony, VoIP | No Comments »

VoIP vs Traditional PBX

Traditional PBX systems typically have analog connections at the station or trunk side – sometimes both. They can offer many features but the complete package of usable features and services may vary widely as each piece of the configuration is usually a separate price point and the final system is based on the users needs […]

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What is a SIP Trunk?

In terms of how it is used, it is a line. Unlike a traditional POTS (Plain Old Telephone Service) a SIP trunk has no wires (well, they CAN have wires – more about that later), no technician comes to install it, and it’s not just ‘one’ line. It is really an account with an IP […]

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What should I know about VoIP?

The answer may vary… Are you the owner or the IT manager? Do you have a hand in developing your company’s long range goals? The answer to these and other similar questions will help you to identify what aspects of VoIP are important to you. Of course, all aspects are important – but they are […]

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Quantity vs Quality

Broadband internet service. No two ISPs (Internet Service Provider) bring it to you the same way. In the days of dial-up service a T1 connection to the internet at 1.5M was crazy fast. Today’s wideband connections boast speeds in excess of 200M making a T1 feel like a dial-up connection. Cable companies commonly offer affordable […]

Posted in Networks, VoIP | No Comments »

Record your important conversations

You do not need to have an expensive phone system – or even a system at all to record, annotate, search, and email your important conversations.  Ohio law allows you to legally record a phone conversation so long as one of the parties is aware of the recoding (that would be you).  This means you […]

Posted in Telephony, VoIP | No Comments »

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